In Product Search, you will find the RMC drop on the main page. It will display all series produced at an agent’s assigned distribution centers. Making a selection from the drop down will launch the RMC application. From there, select your desired product options to get an estimated ship date and price points.
A new tab has been added to Product Search to make it easy to find all the Contractor Select products and check pricing and availability. If you would like to export this list, you can click on the ellipsis menu in the upper right and select, “Export Current View”. This visibility helps reinforce the Contractor…
Effective August 15, 2016, Post Sales warranty claims that contain Mark Lighting products are now enabled to be processed within the AGILE Request for Claim (RFC) tool. You are no longer required to email warranty requests to MarkLTGPostSales@acuitybrands.com for manual entry of your claim. Your Agile RFC Order number is simply your Agency number plus your…
As a continuous improvement effort, this week our Terms and Conditions, Agile Product Search, and Agile Returns Application are all being updated to provide consistent and aligned terminology. The updates are intended to provide you with improved visibility and clarity around which products are categorized as “active stock” and therefore eligible for return versus products…
Voice of the customer indicated that distributors have been wishing for a way to make it easier to reorder their favorite products in ADC Product Search. Well they now have the ability to do this! There is a new User Preference that allows them to keep items in their cart after ordering. This allows them to build a list…
You may have noticed by now that agile Product Search looks a little different. In addition to updating the look of Product Search we introduced some significant performance improvements as well as some new functionality like: Visibility of product details, pricing, availability, lead times, and specification sheets on a single product details page Master Line…
We continue to make enhancements to Acuity Distributor Center based on customer feedback. Here are some recent changes you may want to pass along to your customers.