Claims Center is introducing a new Attention To section within Replacement Order Shipment, allowing users to provide delivery contact information for replacement orders. This helps ensure the appropriate contact information is available for delivery coordination and reduces the risk of delayed or missed deliveries. With this update, users will be able to: These fields are…
We’ve made Hold Order address entry smarter! When a Ship To address has a DSO End Use, the manual address fields will now be locked, helping ensure the standard customer address stays intact. This means: Need to add an Attention To? This field is still enabled on the Header to easily add information to. Need…
We’re pleased to introduce a more intuitive view of quantity in transit for non-stock products in Agile OM. This update makes it easier to understand order progress and provide customers with clear, timely updates for their shipments from production through available to ship from the DC. New Qty In Transit screen: How to access: Click…
We are excited to announce a new enhancement to Claims Center that allows users to initiate claims directly from the Claims Center dashboard. Previously, users were required to locate and access an order before beginning the claim creation process. With this enhancement, users can now search for an order, select the appropriate order lines, and…
We updated and consolidated parcel shipping options within Agile OM that will streamline order processing and improve execution. The below 25 shipping instructions are now consolidated into 1 instruction: Ship Parcel * Charge Acct *. The below 25 shipping instructions will be removed on 10/21/2026. This new instruction includes a dynamic dropdown displaying supported carriers…
As part of the Peerless 2.0 launch, former A-Light products are now part of the Peerless portfolio. Most of the Agile quoting and ordering experience remains the same, but there are important changes Agency teams need to understand, particularly how Peerless products are processed after a quote is converted in Agile Order Management. What is…
The Attention To field has been moved from the manual address entry dialog box to directly beneath Ship To in the Order Header and Hold Order Header screens. The field will remain the designated location for non-address recipient information that prints on shipping labels. With this update, you’ll be able to:
To improve our ability to evaluate and prioritize expedite requests, Agile OM has been updated to capture the Customer Requested Date (CRD) for specific expedite scenarios. What’s Changing? For the expedite reasons listed below, the Ship Direct option has been removed and replaced with a prompt to provide the Customer Requested Date: When an expedite request is submitted, the Customer Requested Date will be stored with the request and…
As a follow-up to the June soft launch of Designer (e.g., Architect, Engineer, Lighting Designer) and Contractor identification on Acuity Brands Lighting (ABL) project orders, we are now moving into the system required phase. By including this information, you will be enhancing the depth and value of insights available through Acuity Analytics, giving you a…
To help deliver a fast, more reliable customer experience, Acuity will introduce several shipping and expedite enhancements beginning in September 2026. As part of these enhancements, Acuity will review available fulfillment and transportation options and determine the solution best aligned with the customer’s requested delivery timeline. By leveraging the most effective fulfillment path for each…
Two new request types have been added to RFA that will make it easier to get the information you need from the Architectural Technical Sales team (ATS):
We have deployed new ‘Search-Before-Create’ experience in Contact Management for creating company records. This update is designed to help you quickly find existing company records and import them, instead of creating them manually. Creating companies from search can assist with adding important company information and possibly reduce duplicate records. What is changing: How the new…
When an order is consolidated into an optimized shipment, users will see a “Y” indicator in the new Optimized Shipment column on the Lines tab. On the Shipments tab, there is a new column for Optimized Shipment that will have an AYI# if that shipment was optimized. Users can click the AYI# on the Shipments…
We’re excited to announce a major upgrade to the Submittal Generator application: you can now create new form fields directly inside your submittals — no external tools required. This release brings more flexibility, cleaner workflows, and a huge boost in efficiency for anyone preparing submittals. 🔍 What’s a Form Field? In lighting submittals, a form…
Bulk Editor is a new feature in Project Container that allows users to update PESCO Sales Process and Project Status for up to 100 projects at one time. Previously, users could only update their projects’ fields by opening and saving each project individually. File Import is an addon feature for Bulk Editor that bulk updates up to 100 projects by importing an Excel template. Bulk Editor and File Import were driven by…
Quote’s Product Detail dialog has been enhanced to automatically generate full product descriptions, which can be printed on the quote. Previously, users needed to manually type each product description into the Product Detail dialog to print the description on a quote, disrupting their quoting workflow. To access the Product Detail dialog, click on the wheel icon next to any quote line with a valid Catalog number and click on Product Detail. Product Detail…
The UPS Alt Ship instruction has now been replaced with Parcel Alt Ship. Alternate shipping has been expanded to support all small parcel carriers, not just UPS.
In addition to standard Bills of Lading, ADC now also includes Straight Bills of Lading, generated when multiple orders are shipped together on a single delivery. This enhancement provides improved visibility into consolidated shipments, helping customers track deliveries and reconcile orders more efficiently.
Agents are now able to enter controls startup requests for M3 / HOLOBEAM sports lighting using the RFA tool. Upon completion of the sports lighting system installation, navigate to the Post-Installation RFA request type and select one of the below options. You will then see the Sports Lighting M3 / HOLOBEAM in the production selection…
Users can now configure default preferences for Quote’s Job Pack flag that determines whether a quote will job pack by default, saving users time and preventing costly packaging errors. With these new settings, users can set default preferences for Project Quotes and Quick Quotes individually. These settings carry over from Quote into Order Management and are unique to each user’s machine, meaning that your settings are not shared…
To protect agents from losing overage and paying unforeseen freight charges, Quote now triggers a real-time warning when overage is detected on non-ABL manufacturers’ lines that exclude overage from their freight minimum terms, and the quote does not qualify for the manufacturer’s Freight terms. The warning also provides the following information to help guide your next steps: *Please note that non-ABL manufacturers’ freight terms are stored in Contact Management and…
Starting tomorrow, June 11, you will start seeing a pop-up reminding you to associate the Designer (e.g., Architect, Engineer, Lighting Designer) and Contractor with your Acuity Brands Lighting (ABL) project orders when you go to place your order with ABL. By including this information, you will be enhancing the depth and value of insights available…
A new export option is available in agile Quote. Now, users can instantly export quotes without including any pricing or commission-related data. With this option, your quotes’ sensitive transactional data is protected if ingested by any external, third-party software. To access this new option, launch your desired quote and click the Export button on the header: Please note that the pricing and commission field labels will be visible in your exported file, however their data…
A new export option is available in agile Quote. Now, agents can instantly export quotes without including any pricing or commission-related data. With this option, your quotes’ sensitive transactional data is protected if ingested by any external, third-party software. To access this new option, launch your desired quote and click the Export button on the header. There are two options available: Please note that the pricing and commission field labels will be visible…
Introducing: White Out Tool In Submittal Generator! We heard your feedback – and we listened. A new White Out Tool is now available in the Submittal Generator Editor to make editing your documents faster and easier. With a single click, you can cover any content on your document: For a quick walkthrough and examples, check…
Checking to see if automated Agile to Tech Connect publishing works.
We’re adding a simple reminder in Agile to help prevent shipping delays caused by missing contact information. What You’ll See When you place an order without contact info (Instruction: SHP: Contact Name:* Phone/Email:*: This reminder only shows up if contact info is missing, it won’t stop you from submitting, just flag what’s needed. Reminder message:…
In early March 2026, Quote Security: Elevated Access launched to agile providing agents with special permissions the ability to restrict access to quotes in their agency with a single button-click. This new security layer is now also available in Bid Board, to deliver a seamless and cohesive user experience across agile. With the security expansion to Bid Board, users who do not have elevated access cannot…
Quote Security: Elevated Access is a new feature in agile that provides agents with special permissions the ability to restrict access to quotes in their agency with a single button-click. Quote Security protects confidential versions of a quote from being accessed by a user unless they have new, elevated access. This feature is controlled by a new agile role that, when granted to the user, provides a button that can toggle access on and off for the desired quote. Corporate users’ access to agency quotes are unaffected….
Quote Security: Elevated Access is a new feature in agile that provides agents with special permissions the ability to restrict access to quotes in their agency with a single button-click. Quote Security protects confidential versions of a quote from being accessed by a user unless they have new, elevated access. This feature is controlled by a new agile role that, when granted to the user, provides a button that can toggle access on and off for the desired quote. If a quote is protected by Quote Security and you do…
File Import is an addon feature for Project Container’s Bulk Editor that gives users the ability to bulk update multiple projects’ Phase and Status fields at one time by importing an Excel template. Users now have two methods of bulk updating their projects: This feature was driven by user feedback for faster, more efficient solutions for day-to-day opportunity management and enabling more reliable project data. Prior to the release of Bulk Editor and File…
The document look-up tool is a newly introduced feature designed to streamline access to product information, making it faster and easier to: The look-up tool was introduced on AcuityBrands.com in March and ADC / Product Search in August and is now available on: Agile Home Page: Agile Product Search: The look-up tool will launch in…
USER GUIDE Find answers to frequently asked questions about agile Quote’s new security feature, including how to get access to it, where to find it, and how to use it. 1. What is Quote Security: Elevated Access? A: Quote Security: Elevated Access is a new feature in agile that gives users with elevated permissions the…
In recent months, we’ve shared Acuity Brands Lighting, Inc.’s (“ABL”) ongoing commitment to enhancing the customer experience by optimizing our logistics and distribution operations. We’re making strategic investments to streamline routes and carriers across our manufacturing and distribution network to drive greater productivity for you and our customers. Our efforts began with the Midwest Distribution…
Customers who use ADC’s Product Search to place orders now have additional fields that they can include to help better define their order requirements. The following fields have been added:
As part of our ongoing commitment to enhancing the customer experience with Acuity Brands Lighting (“ABL”), we continuously review our product portfolio to align with evolving customer needs, as well as applicable federal and state standards. In 2021, when a need emerged for advanced UV disinfection technology, ABL partnered with Ushio America, Inc. to respond…
We have released our new Submittal Compression! What does this mean for you? Submittal compression reduces the file size. This makes emailing the submittals easier as many email systems have size limitation. Compressed submittal packages also provide a faster upload and download process, making it quicker to send documents. This will increase efficiency with large…
In recent months, we’ve shared Acuity Brands Lighting, Inc.’s (“ABL”) ongoing commitment to enhancing the customer experience by optimizing our logistics and distribution operations. We’re making strategic investments to streamline routes and carriers across our manufacturing and distribution network to drive greater productivity for you and our customers. Our efforts began with the Midwest Distribution…
In August, we shared Acuity Brands Lighting, Inc.’s (“ABL”) ongoing commitment to enhancing the customer experience by optimizing our logistics and distribution operations. We’re making strategic investments to streamline routes and carriers across our manufacturing and distribution network to drive greater productivity for you and our customers. Our efforts began with the Midwest Distribution Center…
As of October 13th, 2025, a new and improved method of creating digital product catalogs has been integrated into the Acuity Distributor Center (ADC) under the My Catalog tab, and subsequently the old method is no longer available in Stock Pricing Tool (SPT). When attempting to generate a catalog in SPT, the below pop-up will…
As a reminder, the new ADC Catalog is now in production! Agency Training: Distributor Training: Here’s what you can expect from the new catalog: A Few Changes to Note: Contact TheADCTeam@acuitybrands.com if you have any questions or if you are in need of technical assistance.
Stock Pricing Tool has been updated to log actions performed from the Products Tab including when a product has been added, removed, or had a change in DSP, Factor, Price App, and/or Status.
Designed with usability and flexibility in mind, this upgraded catalog experience replaces the current “My Catalog” and brings a host of powerful new features to help you work smarter and faster. What’s New? Here’s what you can expect from the new catalog: A Few Changes to Note: Training: We are offering two Acuity Academy training…
Bulk Editor is a new tool in Project Container that enables users to update Phase and Project Status for multiple projects at a time. Previously, this was only possible one project at a time either from the Dashboard’s in-line editor or from the General tab of an individual project. Please note that Bulk Editor is not available…
We are on a journey to optimize our logistics and distribution operations to improve overall productivity for you and our customers. This approach is called the Acuity Optimized Shipping Process. It’s designed to reduce the number of separate deliveries, minimize damage risk, and improve overall efficiency. This update equips you with the latest information so…
Stock Pricing Tool has been updated to log actions performed from the Notes Tab such as when a note has been added or removed, including Submittal Notes from submitting or returning a Price List. An upcoming release will also capture actions from the Products Tab.
We’re excited to announce that Truckload tracking is now live. For the first time, you can now track Truckload orders shipping from MWDC, giving you greater visibility and confidence throughout the shipping process. This new functionality will continue to expand as part of our Logistics Optimization Initiative, rolling out to each Distribution Center as they…
We have deployed an improved order convert process to display all companies associated with the Project Container when converting a quote to a hold order. The dialog box will now also show all General Companies (ex. architect, engineer, lighting designer, etc.) and allow you to mark which company specified the project, as well as select…
To our valued partners, We’re implementing an important update to how MEZ pricing is managed—specifically, aligning MEZ Good Through dates with Expired MEZ Pricing status. This change is designed to ensure that pricing is reviewed and updated on a regular cadence, improving accuracy and consistency across our quoting and order systems. What’s Changing? Effective the…
Stock Pricing Tool has been updated to log actions performed from the Customers Tab including when a customer has been added, removed, or when the Status has changed. Upcoming releases will also capture actions from the Products Tab and Notes Tab.
Please join us for this valuable learning opportunity. Title: Webinar Logistics Optimization MWDC Agency Training Logistics Optimization MWDC Agency Training To register, click HERE to navigate to Acuity Academy. If you have any questions, please email CXEKnowledgeTrainingTeam@acuitybrands.com
The document look-up tool is a newly introduced feature designed to streamlines access to product information, making it faster and easier for your customers to: The look-up tool was introduced on AcuityBrands.com in March and is now available on:ADC Home Page: ADC’s Product Search Coming Soon!The Document Look-up icon will be added to Agile homepage…
Ensure you reserve your spot and don’t miss out on this valuable learning opportunity. NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
As part of our ongoing efforts to enhance the customer experience with Acuity Brands Lighting (“ABL”), we are on a journey to optimize our logistics and distribution operations to improve overall productivity for you and our customers. In support of this effort, changes have been made to Agile Order Management. New Order Instructions 2. SHP-Delivery/Receiving…
As part of our ongoing efforts to enhance the customer experience with Acuity Brands Lighting, we are on a journey to optimize our logistics and distribution operations to improve overall productivity for you and our customers. In support of this effort, changes have been made to Agile Order Management. New Order Instructions 2. SHP-Delivery/Receiving Hours…
As part of ongoing efforts to enhance the service experience with ABL, we have implemented a temporary process to support accurate sequencing of incoming orders in advance of the upcoming price adjustment. Effective immediately, a new office instruction—“OFF-True Project Start Date”—is available in Agile Order Management. This instruction will indicate when the product is truly…
A new icon as been added to Agile Home, Product Search and ADC that will launch to the new products landing page on acuitybrands.com. This new site is intended to bring awareness and make it easier to find new products that have been introduced within the last 12 – 18 months. It also supports demand…
Stock Pricing Tool has been updated to log initial selection and subsequent changes for the following editable fields on the Header Tab: Upcoming releases will also capture actions from the Customers Tab, Products Tab, and Notes Tab.
The new sample order process implementation is paused to allow time for updates aligned to recent organizational shifts. Please We may also remove agile permissions recently granted as part of the new sample process onboarding.Again, please continue to use the existing BOT sample process for now. Tech and representatives across ABL are meeting to resolve…
The following improvements have been made to the Agile OM Support Form based on feedback:
With today’s agile Quote update, users now have visibility to PSPs in the CIP dialog with automatic approval from AQD. This new feature provides users with increased transparency – providing clear visibility into overage thresholds for each project, productivity – removing the need to contact AQD for every project, and profitability – enabling strategic management…
FREQUENTLY ASKED QUESTIONS Find answers to frequently asked questions about Project Container’s new Bulk Editor and File Import tools including where to find them, their use cases, and how to take advantage of their features. Bulk Editor File Import 1a. What is Bulk Editor? A: Bulk Editor is a new feature in Project Container that…
With the new active flag warning setting, agencies can configure a threshold for more detailed messaging when changing the quote active version assignment. When enabled, the dialog box will show the change in percentage or dollar amount if the threshold has been surpassed. This signals the user to evaluate whether the Active quote version best…
Ensure you reserve your spot and don’t miss out on these valuable learning opportunities. NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
With today’s agile Quote update, users can now apply a dollar amount markup to quote lines, increasing each line’s Unit $ by the specified dollar amount using the Spread dialog’s Unit $ option. This new feature provides users with more flexibility in how they mark up their quote lines using the Spread dialog, which was…
Clicking on the Support button within an order will enable users to create and submit an email inquiry to the Order Support team. This will allow agents enter an inquiry without leaving the application. Training videos and FAQ document are ready for you in Acuity Academy today!To register, click HERE to navigate to Acuity Academy…
Clicking on the Support button within an order will enable users to create and submit an email inquiry to the Order Support team. This will allow agents enter an inquiry without leaving the application. Stay tuned for additional information.
We’ve Updated Our Markup Preferences – Check Out What’s New! Experience Enhanced Visuals with Font Selection Now, when you choose a font, you’ll see a visual representation of it instantly. Efficient Arrow Direction Settings Set the default end direction for arrows, reducing clicks and streamlining your workflow in the editor. Consistent Thumbnail Display Customize your…
Ensure you reserve your spot and don’t miss out on these valuable learning opportunities. NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
Ensure you reserve your spot and don’t miss out on these valuable learning opportunities. NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
To align with Acuity’s strategy and enhance clarity around construction categories, the vertical hierarchy has been updated. The full hierarchy is outlined below with the changes highlighted in yellow. All screens/dialogs throughout the applicable agile applications (Project Container, Quote, and Order Management) where ABL Construction can be managed/viewed have been updated as such. Options that…
Over the past couple months, styling updates have slowly been rolled out to the various screens of Project Container. While this effort is expected to continue for several more months, today’s release included the largest screen to date: the Dashboard. While there should be no functionality change, there was an unavoidable side effect that may…
Over the past couple months, styling updates have slowly been rolled out to the various screens of Project Container. While this effort is expected to continue for several more months, today’s release included the largest screen to date: the Dashboard. While there should be no functionality change, there was an unavoidable side effect that may…
Over the past couple months, styling updates have slowly been rolled out to the various screens of Project Container. While this effort is expected to continue for several more months, today’s release included the largest screen to date: the Dashboard. While there should be no functionality change, there was an unavoidable side effect that may…
Order Notes Note: Ensure that Order Management preferences are set to show Notes from Quote and Hold Order: Visibility of Total Ext $ MFG PO Preferences
Ensure you reserve your spot and don’t miss out on these valuable learning opportunities! NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
With today’s agile Quote update, a new “Round Up” feature is available in Quote’s Spread dialog. This feature allows the user to round up the desired spread amount by: This free-form field allows the user the flexibility to tailor Spread’s rounding to best suit their business needs, maximizing the dollars on their quotes while minimizing…
Our new editor is live. Thank you for your understanding and patience as we work through a few items. Our new editor is essential and will ensure better performance and mitigate any security concerns. Our previous editor was significantly outdated and no longer supported. DEPLOYMENTS 3/3/25 Open Items & Status Submittal Library We are working to…
Our new editor is live. Thank you for your understanding and patience as we work through a few items. Our new editor is essential and will ensure better performance and mitigate any security concerns. Our previous editor was significantly outdated and no longer supported. Deployments We deployed the fix for outdated line status. When a…
Our new editor is live. Thank you for your understanding and patience as we work through a few items. Our new editor is essential and will ensure better performance and mitigate any security concerns. Our previous editor was significantly outdated and no longer supported. Deployments We deployed the fix for errors while loading the document….
Our new editor is live. Thank you for your understanding and patience as we work through a few items. Our new editor is essential and will ensure better performance and mitigate any security concerns. Our previous editor was significantly outdated and no longer supported. Refresh And Edit: Clear Previous Marked-Up Documents Due to the outdated…
Our new editor is live. Thank you for your understanding and patience as we work through a few items. Our new editor is essential and will ensure better performance and mitigate any security concerns. Our previous editor was significantly outdated and no longer supported. New Feature Deployed: Effortless Shape Drawing – Select Once, Draw Multiple…
Sharing non-ABL order visibility in ADC enables customers to self-service for updates and tracking information. The ability to add a start date for non-ABL order visibility will alleviate agency concerns about historical orders that may have been entered with exposed overage. If an agent enters overage or commission on a REG line category, this will…
Our new editor is live. Thank you for your understanding and patience as we work through a few items. Our new editor is essential and will ensure better performance and mitigate any security concerns. Our previous editor was significantly outdated and no longer supported. Here are our most recent updates: We deployed the fix for…
Ensure you reserve your spot and don’t miss out on these valuable learning opportunities NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
Ensure you reserve your spot and don’t miss out on these valuable learning opportunities. NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
A new enhancement is now available in Agile Order Management (OM) that enables users to see Standard Warranty Expiration Dates. This update automatically calculates the warranty expiration date for billed lines on new orders that do not have an RFWD associated. This date will be displayed in a new field labeled “Warranty Exp Date” for…
Our new editor is live. Thank you for your understanding and patience as we work through a few items. Our new editor is essential and will ensure better performance and mitigate any security concerns. Our previous editor was significantly outdated and no longer supported. Here are some updates since the release: Preferences are live. More…
Tomorrow you will see the new editor live within Submittal Generator! New Editor Details The new editing tool is more modern and advanced. It is easier to use and packed with features designed to enhance your productivity for a more efficient submittal process. We have new features in our editor that were not available before!…
Two new product options have been added to the following Request for Assistance (RFA) categories:
Last month we shared we have a new editing tool launching within Submittal Generator! The new editing tool is more modern and advanced. It is easier to use and packed with features designed to enhance your productivity for a more efficient submittal process. We have new features in our editor that were not available before!…
With today’s agile Quote update, the ABL Expiration Date will be automatically removed upon saving or opening a quote, if: This update does not apply to quotes in Review Requested (REQ) or Historical (HIS) status. When the ABL Expiration Date is removed from a quote, the action is written to the quote’s Audit Log, along…
Last month we shared we have a new editing tool launching within Submittal Generator! The new editing tool is more modern and advanced. It is easier to use and packed with features designed to enhance your productivity for a more efficient submittal process. We have new features in our editor that were not available before!…
Ensure you reserve your spot and don’t miss out on these valuable learning opportunities! NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
Ensure you reserve your spot and don’t miss out on these valuable learning opportunities! NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…
We are thrilled to announce a new editing tool will be launching soon within Submittal Generator! The new editing tool is more modern and advanced. It is easier to use and packed with features designed to enhance your productivity for a more efficient submittal process. The image below showcases our new editing tool in action…
Upon opening a quote with expired ABL pricing, a pop-up warning message will alert the user that the quote’s ABL expiration date has passed. The user can then re-submit the quote to the Acuity Quotes Department for approval if needed.
The new Project Scope field that was added to the General Tab of Project Container on 10/15/24 has been incorporated into the Project printout, making it even easier to share this information internally. It will automatically display on the first page of the printout when the Print Project Container Print Option is selected.
Several of the new fields that were added to the General Tab of Project Container on 10/15/24 have been incorporated into the Project printout, making it even easier to share this information internally. They will automatically display on the first page of the printout when the Print Project Container Print Option is selected. C&I Project…
Several of the new fields that were added to the General Tab of Project Container on 10/15/24 have been incorporated into the Project printout, making it even easier to share this information internally. They will automatically display on the first page of the printout when the Print Project Container Print Option is selected.