In conjunction with changes to ADC to incorporate the new Acuity Brands logo, there is also a new login page. The top section of the page is for distributors to login with their existing user name and password. Distributors can also reset their password and request a new user registration, similar to before. For agents…
Two new tools are now available to help you with Spec Registrations in Agile: Spec Registration Agency User Guide – is a great reference for how to create, submit, accept and track spec registrations in Agile. This new tool can be found on the Agile HELP tab. Spec Registration Training Video – is a tutorial…
We have some exciting enhancements from Agile OM!
We are excited to announce that beginning April 27th, Acuity Brands will offer a one-stop shop for all of your literature and merchandise needs. The new Acuity Store is an enhanced user-friendly portal with improved search capabilities and trusted customer service. Users will also have greater access to competitively priced branded items with expedited shipping…
You previously received a notification that we were making changes in Agile to our construction category codes for us to more accurately report on end use application of products. Additionally, your Customer Care Specialist reached out to your teams asking them to update any unknown projects in the backlog. We appreciate your support in accurately…
COVID-19 continues to cause many challenges across the world, our industry and your businesses. We are fortunate to work in an industry that in most cases is considered essential and is still able to operate, while maintaining the health and safety of our associates and customers. At this time, it is more critical than ever…
We have heard from a lot of Distributors that they would like to be able to estimate the # of pallets they will be receiving. To help communicate Pallet Qty and Estimated Pallets, we have created a new agile Quote feature. In the Quote application, you can now add Pallet Qty to your quote line…
We are rolling out new changes to the Returns tool. Starting March 25th, 2020, Customer & Agent return requests will be evaluated by the system upon entry and will be auto approved if they are within guidelines. Click below to read the full details in our latest blog!
Based on your feedback, we are now deploying several significant upgrades to Agile Project Container on February 5th that greatly improve the process of spec and territory reps collaborating on cross-territory specifications and maximize our opportunities to win these projects together. These upgrades are detailed below. A brief training video can also be viewed: https://acuitybrandsinc.sharepoint.com/:v:/s/IST/ERxL_-3B9WlHrm0LVVIZ-8wBXqOJ435p553sr0WJeZmFXg?e=jMQOz3…
We are beginning a bi-monthly series of blogs to highlight agile functionality that you may not know about. Our first blog today highlights 3 features you will want to make sure to share with your distributors! LIVE ORDER STATUS LINK Are you inundated with calls from customers asking about the status of orders? Did you…
On Monday, December 16th we deployed a new version of the Agile Return tool with improved Stocking Flag logic. The Return application will now inform you if a product is Stock, Non-Stock, or Phased Out. Please note that with the exception of “ABL Product Issue” returns Phased Out items are no longer active stock products and are not…
As you work to achieve balance in your business model, many of you have expressed interest in improved reporting so you can more effectively understand true distributor stock vs Staged projects (ship and store). We’ve heard your feedback and in response we’ve made a system change which will allow us to begin building the foundation for future reporting enhancements. Click below to read the full details in our latest blog!
In response to our agents’ overwhelming feedback around Acuity’s Fill rate needing improvement, we will pilot and closely monitor system releasing logic enhancements beginning November 11th. Please read our latest blog post below for more details!
Orders placed via ADC by the distributor now have the option of adding a manual drop ship address. Clicking on the ellipses icon will bring up a dialog box for entering the address. *Note – distributors are not able to enter a shipping address that is outside their agency’s territory.
This weekend, in addition to our normal agile maintenance time of Sunday, we will also be performing some system upgrades on Saturday October 19th. This will impact users ability to access agile Order Management on Saturday and Sunday, with the application being available Monday morning.
Over the past several years we have heard increased feedback regarding orders with “On Site Date” or “Not Before Date” arriving on site sooner than the date specified on the order. Please read our latest blog post to find out the changes we have made to improve this experience for the customer!
The issue we reported with generating a PDF catalog from ADC has been resolved. It was corrected at the end of last week and we have monitored the application to validate the fix. Thanks for your patience while we resolved this. If you have any issues, please contact Agency Support at agencysupport@acuitybrands.com or 1-800-241-3638
Agile OM has been updated to notify the user during order placement if there are lines with lead times greater than 20 days when the Produce & Ship Complete instruction is also applied. For more info please read the full blog post!
On 09/17/19 we deployed a new version of Project Container with a new “Post Sales” tab. You will now be able to see and open all Warranty Claims, No Charge Orders, and Returns associated to the Project. We are currently evaluating the ability to show warranty related “Bill & Credit” Orders and plan to include…
This blog is to let you we are aware of an issue with ADC’s My Catalog PDF generation. We are currently working to resolve this issues. In the mean time please remind your Distributors that they can still download their My Catalog in a Excel/CSV format. From the “My Catalog tab” they can click the…
The moment you have been waiting for has now arrived! Agents can dynamically create Arch Ambient Submittals starting August 26th. Agents will now have the ability to create their own submittal packages for standard Architectural Ambient (linear and non-linear) products in minutes using Agile Product Configurator or AgileMobile. No more having to create an RFA….
After a decade, we are decommissioning the Controls Designers.
We have made improvements with project document sharing in the Spec Registration process. When submitting a project for registration approval, the spec rep will now have to “share” their specification related documents with the territory rep. Previously, all documents uploaded by the spec rep were visible to the territory rep which sometimes exposed documents that…
Several new enhancements are now available in Agile OM!
The latest changes include:
For more info on each of these changes please click to read the entire blog post!
Tired of waiting to find out when your product will produce and ship? Well…your wait is over! Starting on Monday, July 1, 2019 you will begin to see estimated target dates and ship promise dates on all your Architectural Ambient (Mark, Peerless, Winona, Hydrel, Healthcare) order lines within 48 hours of order release.
Please be sure to attend one of our scheduled training sessions on Thursday, June 27. For anyone who is unable to attend we have a recording available for you as well as a short power point presentation.
Thursday – June 27, 2019 at 11:00am EST https://acuitybrands.zoom.us/j/857495194
Thursday – June 27, 2019 at 2:00pm EST https://acuitybrands.zoom.us/j/818139523
Product Search has been expanded to allow agents the ability to add products to a cart and then submit that cart as an Agile Quick Quote. You can also email the customer a copy of the quote during this process. A prerequisite for this feature is that you must have the Product Search role of…
Starting on Wednesday June 5, any new requests for modified products should be entered using the Agile Request for Assistance (RFA) application. Just like with RFD, you can create your RFA modification request from a quote line. You can also initiate the process from the RFA dashboard or the Request tab of the Project Container. You will…
As we continue our efforts to improve the user experience in Agile OM our latest updates to the app include a few new visual prompts and aids that will help to prevent delays on your orders. Click to get more info on these changes!
Recently a new tab called Recent Orders was added to ADC’s Product Search to allow distributors to view their ADC entered orders from the last 60 days. This new tab will also allow them to select lines from those orders and quickly order them again on a new order. See below for more details…
Due to the quick turnaround for the implementation of this latest tariff price increase, we do expect a significant amount of pricing holds to begin hitting the Acuity Quotations Department starting May 15, 2019. The team will be actively working with all agencies to work to clear these holds as soon as possible. However, if…
We have added the ability to print future pricing in ADC to support an upcoming price increase. This feature is available until the new pricing effective date. After that date, you will see updated pricing as the current price. After logging into ADC, select the distributor from the Customer list Click on the My Catalog…
Be proactive …. and provide your customers with the NEW LIVE ORDER STATUS link!
Greatly decrease the time you spend each day answering customer inquiries about the status of their orders! Put self-service into the hands of the customer today by promoting the new LIVE ORDER STATUS LINK for Acuity orders, generated as part of order confirmations in agile as easy as 1-2-3.
As part of our continued effort to improve the user experience, we have simplified a few order entry functions of New hold order creation and Add Line on existing orders. As well as automatically adding a live order status link to the Order Confirmation print out. The new version of Agile OM will be available on April 1st.
The new Budget Pricing Tool has launched in the Product Configurator! This tool is available through agile and agilemobile. Here is a Demo of the Budget Pricing Tool. Resources: Budget Pricing User Guide Budget Pricing User Guide for Mobile agile Mobile – Add to Home Page
The latest version of Order Management debuted a new export option, Excel Export by Layout/by Line. This new feature will export your current view layout and line type selections into an Excel spreadsheet. The Export option will be available under the Lines tab Orders & Project View.
We have made several updates to Request for Assistance. We have adjusted the “When do you need this by?” question so that it first presents you with the estimated completion date based on the lead-time for that request type. If the estimated completion is satisfactory you can select that as your need by date. If…
You asked and we listened! Starting on Monday 2/25 Product Search will again display the available quantity in the closest DC that stocks the product from the dashboard. This will be shown in the Location Available and Location columns and will provide quick visibility of stock availability.
Expanded Pricing is an agile application located under the Quotes tab of agile. The tool is used to quickly setup a factored price for Stock and Light Quick Made to Order products only. As you setup your templates you have the option to specify which Acuity product groups you want to expose pricing on. The…
On January 2, 2019, the agile Corporate Account field is getting make-over. Inactive accounts will be removed to make it easier for you to find your active accounts. With this change, we are also clarifying account names to make it easier to choose. Canadian account names will end in “-Canada” or “-CN” Consistent account names…
Post Installation Assistance is rolling out several enhancements to increase our level of service and provide additional visibility to requestors. Updates to Post Installation Assistance types These updates include: Changing Startup to Onsite Startup Changing Paid Techday to Onsite Training Changing Service Plan Visit to Onsite Service Plan Visit The addition of the following assistance…
Beginning on Wednesday 10/24/18, all orders placed for Peerless, Mark, Hydrel, Grad and Healthcare will be evaluated by the system to determine if a review is required before beginning production. This evaluation will identify any architectural linear lines on the order and determine if they meet the new submittal governance criteria. This new process will…
We have enhanced the Product Search application to make it easier to identify clearance items across the distribution centers. In Product Search, click on the Clearance tab The new Clearance Details Export button will provide an export that will show all Clearance items with enhanced product details The export provides the description, stocking location, quantity available and…
If a LightQuick order is entered with pricing on lines below new announced price levels, the shipment of those lines might be delayed due to the time required to resolve and clear pricing holds. If this situation occurs Acuity may choose to not apply expedited freight to those lines if that line cannot be shipped same…
We have added the ability to print future pricing in ADC to support an upcoming price increase. This feature is available until the new pricing effective date. After that date, you will see updated pricing as the current price. After logging into ADC, select the distributor from the Customer list Click on the My…
Under the assistance type of BOM, you will see a new secondary selection of Takeoff/Lighting BOM. This request type is to be used to ask for a bill of material based upon reflected ceiling plans and project specific details. The available products on this request type are our Architectural Lighting Brands (Peerless, Mark Lighting, Winona,…
Distributors now also have the ability to create a shortcut directly to Product Search on their mobile device. To create the short cut, distributors should launch their mobile browser and type productbrowse.flywheelsites.com into the address bar, then login with their ADC credentials. Once logged in, they can add the app to their home screen…
We have expanded the in transit to also include the estimated arrival date at the corresponding distribution center. Click on the arrow to expand the in transit to show estimated arrival. This functionality is only available for agile agency and corporate users. We have also added a “Copy Item” button to the product details page. Clicking…
A new RA type is now available to assist with any BLT, BLTR, BLTX or GTL Returns resulting from the recent EZ1 auto-conversion. The material can be stock or nonstock. The date of shipment of the material MUST be 4 months or less. Anything over 4 months will need RVP approval. The return will be…
Starting on June 14th, the in transit quantity will be listed on the product details screens through Product Search. This information will be available for agencies only within Agile Product Search.
In the near future, we will also be adding the hyperlink to see the Estimated Arrival Date at the corresponding DC. Please continue to send feedback regarding the new search capabilities to lightquick@acuitybrands.com as we continue to incorporate suggested improvements and updates.
Beginning on 6/11 all orders that have a Will Call instruction applied will require the entry of a pickup date before submitting your order to Acuity. The entry of this pickup date will allow for your local DC to plan according to this date and have your customer’s order ready for pickup on the date they need it.
Location has now been added to the LightQuick Stock card for agency and corporate agile users only. LightQuick Stock locations will not be visible to distributor users. Please continue to share your feedback at lightquick@acuitybrands.com
Thank you to everyone that has provided feedback on the new product search thus far. Please continue to share at lightquick@acuitybrands.com. Based upon your feedback, Product Search now includes the location on the details screen for Stock product only. The location will be visible to agent, corporate, and distributor users. Stay tuned for additional updates…
On Tuesday May 15th, the existing Product Search will be replaced with a new Product Search in support of the launch of the new LightQuick and Contractor Select programs. It will be located under the Orders tab of agile. It will also be found within Acuity Distributor Center. Product Search will offer a new look…
In mid-May, we will be launching our new Contractor Select and LightQuick programs. In support of these programs, we will be launching a new Product Search in Agile and Acuity Distributor Center. The updated “look” and capabilities will include browsing by category, additional filtering options, and clear identification of Contractor Select, LightQuick Stock, LightQuick Made-to-Order,…
This change means that you can select Record Submittals when entering your RFA instead of adding it to the notes.
As we continue to make improvements to the RFWD process, we’re excited to announce we have consolidated the approval letters into a single acceptance letter for all approved RFWD requests where multiple product groups are involved. The format of the letter will remain the same; however, the list of fixtures will now include all fixtures…
Over the past several months, we have taken a focused look at the agile applications and have been making changes to optimize the code and server load to provide an improved user experience. On January 24, 2018, we deployed an updated version of Order Management that significantly improved the time it took to open a new hold order and edit the header by approximately 50%.
You have experienced several Agile outages over the last couple of weeks. Our team is continuing to work on resolving the problem, which is happening within our core network infrastructure. Agile crashed on January 18th, January 23rd, twice on January 24th, and again this morning (January 31st). In each instance, we contained the issue. We now have a playbook for containing the issue if it happens again, including a monitoring tool that provides “early warning” for this type of event. This morning’s outage was contained to 30 minutes of downtime. We apologize for any inconvenience this may have caused you.
At Acuity Brands, we value our relationship with our agents. We are excited to announce that effective January 24, 2018, all Architectural Lighting Submittals will now have a full Bill of Material available. Simply click on the “BOM” tab of your completed RFA to view your full Bill of Material. With the click of a…
Beginning on Tuesday 11/28 the below changes will take effect in the Agile OM application:
See below for more details…..
Beginning today Agile OM will begin systematically creating a group for each Linear product on the hold order. This system grouping is being done to enable Acuity to palletize these lines based on the linear run which will greatly improve customer satisfaction upon delivery of the product to the job site.
On project quotes, city and state should be populated on that quote’s project container General tab. From within the quote click the blue project container icon to launch the project. Next populate the city and state fields. If those values aren’t populated, you will prompted in quotes on request review. The project container will then…
Tuesday September 19th Apple will generally release iOS 11. When you upgrade your iPhone to iOS 11, the agile Rep mobile app will no longer work. Instead of continuing to invest in an application that will only run on Apple devices we are instead investing in agile Mobile which is available to you today, runs…
Atrius products will require an on-site startup (similar to Controls products today), so you will now find the Atrius brand under request type of “Post Installation – Startup Scheduling.” A “Post Installation – Site Audit Scheduling” will be necessary if a contractor is not be available to document device locations within the space at time…
With the recent Juno integration, we have received feedback that distributors do not see as many stock items priced in the Acuity Distributor Center as were previously seen in Juno Ecommerce. We have also heard that adding product and managing Juno price lists are not as streamlined as you would like. To address these issues,…
We have made an enhancement to Product Search in Agile and Acuity Distributor Center that will allow you and your customers to easily see the inventory across all Acuity Distribution Centers, not just the inventory in your primary, secondary, and tertiary locations. The inventory across all DC’s is now summarized in the “Available” column on…
As we have announced through sales letters and web training, we have made significant changes in agile to assist with the integration of Juno into the Acuity Business processes. Below are some agile enhancements that will make the process of Quoting and Ordering Juno products even easier! Crossover Application The Crossover application assists with crossing over old…
To support the new Architectural Products and Services Team led by Rick Earlywine, announced earlier this month, Acuity Brands is adjusting the product hierarchy in our reporting systems to focus on the brands that drive this segment of the business. This will include Peerless, Winona, Healthcare, Mark and Hydrel. What does this mean for you? Increased…
We are pleased to announce another new Agile enhancement that will make doing business with Juno much easier! From within the recently added Juno Item Search feature in Product Search you will now have visibility of inventory that is in transit for stock replenishment for Juno product.
Over the weekend, we need to upgrade the code in agile that is an important part of our security measures. This setup contains some key components for agile, the most important of which is document upload. You will need to follow the instructions below to make sure that agile is working properly. Once we publish…
We are pleased to announce another new Agile enhancement that will make doing business with Juno much easier! From within the recently added Juno Item Search feature in Product Search you will now have visibility of non-stock lead times for Juno product.
We are pleased to announce the Holophane PESCO sales funnels. These funnels are designed to be a visual representation of your backlog and will enable you and your manager to quickly drill down into your sales pipelines. These funnels are built from the data you have provided within Agile quotes. Keeping your sales process updated in…
We are pleased to announce another agile capability enhancement for Mark Lighting. Effective 10/17/2016, all Mark Lighting products will be CIP enabled.
As a continuation of the recent blog announcing that all Mark Lighting product can now be entered on ABL orders, below you will find detailed instructions on how to convert existing Quotes and Hold Orders to the Mark ABL Manufacturer. In addition, FAQ’s relating to your Mark ABL orders are included below. Please contact your…
We are pleased to announce that effective Monday, September 19th all remaining Mark Lighting product will be transitioned to ABL orders. You will now be able to enter and release your Mark orders in agile and no longer have to split between ABL and non-ABL orders.
We appreciate your patience during this transition and will be following up with additional details in the form of FAQ’s early next week.
Beginning on Thursday July 28th you will have access to the new and improved agile Order Status application. In this latest release we focused on the removal of the Internet Explorer compatibility mode which often caused an undesirable “look and feel” to the application. However, we also took time to add a few more enhancements to the application as well! Several of these new improvements are listed below. The great news is that the core functionality of the application has remained the same so you should be able to jump right in and start working.
Effective Monday, July 25th we will expand Mark Lighting product placed on ABL orders to the Slot Pendant, Surface and Wall which includes the following series: S2LD, S2LI, S2LID, S2LS, S2LWD, S2LWI, S2LWID, S4LD, S4LI, S4LID, S4LS, S4LWD, S4LWI, S4LWID.
Expect to see the next update in mid-August, at which time we will allow all remaining Mark families to be placed on ABL orders.
Please contact your PM with any issues or questions during this implementation.
As we continue to grow and develop the Mark Architectural Lighting™ brand, we are happy to announce the following service enhancements. We believe that this will move us one step closer to our collective objective, that Mark Lighting becomes the preeminent Architectural Ambient brand in the industry.
Today we are introducing a few changes to the fields on Holophane projects in Project Container. The first change hides the inactive values from displaying in the corresponding “Vertical” dropdown. The below is an example of a new project being created. As you can see the inactive values are no longer shown. If an existing…
The ABL Construction Type selection in agile will be enhanced on Monday April 18th, 2016. Available selections have been changed to more accurately reflect current industry terminology and to provide more robust reporting on the dynamic market for lighting renovation. These selections will include: New Construction, Renovation – Planned, and Renovation – Unplanned, and the following definitions…
Vertical construction categories in agile will be improved on February 2, 2015. Categories have been changed to be more intuitive for agile users as well as more closely align with the market categories that 3rd party providers like MHC-Dodge use for construction outlook and reporting. agile Order Management Enhancements All Flow orders, including ones generated…
A new version of agile Rep is available for download and includes a couple of maintenance items to provide a better experience. Here are the details:
A new version of agile Rep is available for download and contains some great enhancements many of you have asked for!
Have you been waiting for agile Contractor to become available on devices other than the iPhone and iPad? We are pleased to announce that we have expanded the offering of agile Contractor across platforms. We now have two offerings of agile Contractor! In addition to the iPad/iPhone version, we are excited to make available the…
Check the app store for an agile Rep update! Here’s what’s new:
Stay tuned for more enhancements to come …
Calling all sales people! Another major blog you don’t want to miss! We are pleased to announce that you now have mobile access to your agile Project Containers via agile Rep! Be sure to download the new version of agile Rep today! agile Rep has been expanded to include visibility of Project Container. What does…
A new version of agile Rep is available for download and includes these enhancements:
A new version of agile Rep is available for download! Download it now to take advantage of the new features including:
agile Rep is a new mobile app for the iPhone or iPad. agile Rep replaces agile Mobile and is made available exclusively to Acuity Brands Lighting factory authorized sales agents/reps. agile Rep has a new and improved layout for checking availability and pricing and issuing quick quotes from the mobile device and new features such as checking order status for ABL and Non-ABL orders and tracking shipments.
Have you downloaded agile Mobile to your iPhone, iPad or iTouch yet? What are you waiting for? You can have product pricing and availability at your fingertips! If you already use agile Mobile, check out the new enhancements to improve the user experience.
agile Mobile is an application made available exclusively to Acuity Brands Lighting factory authorized sales agents/reps and provides the ability to search for products, check pricing and availability, view product specification sheets and add products to a shopping basket for quoting purposes. The items in the shopping basket can be emailed as a quote to…