Improvements to the Stock Swap Program and Tools 

We are excited to announce enhancements coming Thursday, September 8, 2022, to the Stock Swap program (aka Contract Based Inventory Adjustment) and the Returns Tool for this return type. These enhancements will improve the customer experience and increase productivity by expediting the entry and approval process.   

Updated Stock Swap Program: 

As a reminder, the ABL Stock Swap program provides an opportunity for customers to return products from multiple orders in exchange for an offsetting order that meets eligibility.   

Click here to review the updated Returns Guidelines (refer to Stock Swap Section) 

System Enhancements: 

The system enhancements coming in early September to support the program will expedite the entry and approval process through:  

• Streamlined Entry by CI-Code or Catalog #  
• Dedicated fields for the required original order and offsetting order information  
• Auto-validation of the items, order details and offsetting order to ensure the return is within the guidelines and will be approved  

Future improvements will include order search capabilities to better facilitate creation and entry of requests for agents and distributors.  

Click here to watch a short, narrated Power Point Presentation highlighting the changes or read the details below.   

The Details

Minimal information is required to get started.  You only need to select the customer returning the product and enter the email of the person you want to receive the approval documentation.

Add items by entering a part # (CI Code) or full product description.  Remember an asterisk is required before the 5 character item number.   

Addition of a new dedicated/required field on each line for the original order.  This means we are able to pull the correct pricing from the original order without manual entry or intervention, greatly expediting the approval process.   

Addition of the return total has been added so you can see when the return reaches the minimum $300 value and can be submitted 

Addition of a new dedicated/required filed for offsetting order# and validation it meets the new guidelines. 

All of these enhancements will give you peace of mind, knowing that the stock swap was validated during entry, and will be approved quickly, providing your customer with a fast turnaround! 

Coming Soon…… order search capabilities to better facilitate creation and entry of requests for agents and distributors.