FusionViewer Is Permanently Discontinued (5/1/2024)

ByKathleen

Effective May 1st, 2024, FusionViewer will no longer be available. Moving forward, please use Agile’s Project Container and Quote applications for project management and quoting needs, respectively. This discontinuation allows us to focus our resources on applications that drive greater usage and value among our users.  If you have any questions or concerns regarding FusionViewer, please submit an Acuity Help Desk support ticket, and we will get back to you as soon as possible. 

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Outlook 2013 Updates

ByLisa

Microsoft is deploying two new features to Outlook in June 2015.

Lync is changing to Skype for Business and Clutter will be added to your email.

 Clutter is actually a process that uses machine learning to move lower priority messages out of your inbox to a new CLUTTER folder.  The goal is to remove distractions and allow you to focus on important emails.

Project Container Enhancements to Track Project Submittal Status!

By

Project Container now allows you to track the status of your submittal packages.  You can access the new drop down in any new or existing projects. Based on feedback from a number of agencies, the existing default list includes these options:  Pending, In Process, Issued / Approval Required, Returned / Changes Required, Approved, and Waived. …
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ADC’s My Catalog PDF Issue Has Been Fixed

Byagile Administrator

The issue we reported with generating a PDF catalog from ADC has been resolved.  It was corrected at the end of last week and we have monitored the application to validate the fix. Thanks for your patience while we resolved this. If you have any issues, please contact Agency Support at agencysupport@acuitybrands.com or 1-800-241-3638  

New agile Home – Training Dates Announced!

ByBridgette

A new agile Home will be deployed on JULY 21st that will utilize the latest software technology and security login process!  With the launch of the new agile Home, you will login to agile with your Outlook email address. (NOTE: the new agile Home is compatible with IE 11 and Edge (in compatibility mode) Please complete these steps from the blog dated 6/28/21 or in the attached user guide between JUNE 29th and JULY 21st to make sure you will be able to access agile on…
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Warranty Services: New Automated No Charge!

ByTeresa Clark

Acuity Warranty Services is pleased to announce our New Automated No Charge Service!  Our warranty process includes different types of resolution. Whenever appropriate, a no charge authorization number may be provided to your agency. Let’s make this faster and simpler! Beginning December 5, 2016, when processing No Charge Replacements for warranty claims, Acuity will now…

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New Document Upload Website…no longer dependent on ActiveX Controls/agile Webtools

ByKathleen

We are excited to report that the document upload functionality which uses the ActiveX controls aka agile webtools has been replaced with a new website implementation.   The document upload was replaced due to outdated technology and possible disruptions from time to time due to Microsoft patches.    Switching to a website to perform the document uploads…

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