Round Up Added to Quote’s Spread Feature (3/6/25)  

With today’s agile Quote update, a new “Round Up” feature is available in Quote’s Spread dialog.  This feature allows the user to round up the desired spread amount by:  This free-form field allows the user the flexibility to tailor Spread’s rounding to best suit their business needs, maximizing the dollars on their quotes while minimizing…

Reminder! Register for Agile Webinars Today (2/12/2025)

Ensure you reserve your spot and don’t miss out on these valuable learning opportunities.  NOTE: Please note that some of the webinars listed above have been offered in previous quarters. If you have already attended these webinars, the content will be repeated. Keep this in mind when registering. To register, click HERE to navigate to…

Stock Pricing Tool Audit Log Enhancements (10/31/24)

We are excited to announce the new search, export, and refresh capabilities for the Audit Log in Stock Pricing Tool.  Search  With the search feature, users can easily find information by searching for entry date, entry time, keywords, created by, and more.  Export  Additionally, users can now export the Audit Log. This feature is especially…

Project Container Audit Log Enhancements (8/15/24)

We are excited to announce the new search, export and refresh capabilities for the Audit Log in Agile Project Container. With the search feature, users can easily find information by searching for date, keywords, user IDs, and more. Search With the search feature, users can easily find information by searching for keywords, user IDs, and…

|

Quote Standard Instructions and ADC Orders (8/13/24)  

In agile Quote, when approving a customer’s Acuity Distributor Center (ADC) quote for converting to an order, please be aware that only Instruction 37 (Lump Sum) will appear on the ADC order.  All other Standard Instructions will not carry over to the ADC order.  Adding Standard Instructions that do not carry over to ADC orders…

|

Alert Customers When Their ADC Quote Is Ready to Order Using Quote’s New Emailing Option (8/13/24)

A new option is available in agile Quote that allows users to send an email notification to customers when their quote is ready to convert to an order in Acuity Distributor Center (ADC). From the ADC tab in Quote, when you click the Approved for Convert checkbox, a new dropdown menu will appear. From here,…

Expedite Request: Entry Self-service

Our Customer Experience (CX) and Technology teams are committed to enhancing our processes and applications. Our core objectives include creating better user experiences, promoting operational productivty gains, and empowering our users via self-service capabilities.   We are excited to introduce our new Expedite Request Entry self-service capabilities. The following resources will be available in Acuity Academy by 8/12…

|

Agile OM – Post Shipment Tab (03/07/2024)

View your claims, no-charge orders, and returns from within Agile Order Management Overview: Starting 03/07/2024, Agile OM’s update enables users to easily view all claims, no-charge orders, and returns for any order. Explore the new features below. Walk-through: **Please note: The data presented in this walk-through is simulated and sourced from our testing environment. It…

|

Agency Enablement – Adding or Adjusting Not before dates on Order Headers

On 08/09/2023 the Orders Tech team deployed a change allowing Agents to adjust the Not Before Dates on their orders when all lines are in a NAC status. This means, if all lines are still in a NAC (not activated) state, Agents will be able to adjust the Not before date as needed without having…

Are you ready to use Agile with Microsoft Edge?

Microsoft has announced that it will retire and no longer support Internet Explorer 11 as of June 15, 2022. Instead, customers should use Microsoft Edge, which supports business-critical, legacy Internet Explorer sites and also provides a faster, more modern experience for everything else.  What does this mean for you?  Microsoft Edge will need to be…