Trend Micro

Over the past month, many agents reported that they were affected by a variety of viruses or malware that severely impacted their machines.  While working through these issues, it was discovered that several of the affected machines did not have anti-virus software installed or it was an outdated version.

We suggest that every agency workstation is checked to ensure that Trend is installed and you see an icon like this:

If you see one of the icons below, your machine is at risk and you should contact Frontline Support.  Issues include:

A real time scan is offline

A machine has an outdated Trend client installed

or no Trend client installed (click on the up arrow to verify)

Frontline Support will assist you to install Trend as well as checking for viruses or corrupted files on your machine.