Request for Assistance – Paid Techday Requests

You can now request paid techdays for Controls products on your project’s orders through the Request for Assistance application!  This option is available for new requests and is located under the Post-Installation dropdown in the Request wizard.

Paid techday advises your PM that you need a troubleshooting visit scheduled by the date you list on the request.  The ECD listing indicates the scheduling completion date and is not the actual date for the techday visit.

Like the other types of Post-Installation request types, you will need to associate one or more orders to the request before you will be able to submit.