A New Way of Requesting Credit and Invoices
In an effort to improve our processes, we have reconstructed the Customer Financial Assistant (CFA) and the request form for credit memos and manual bills. When visiting the CFA, you will notice a new option titled, Billing (Invoicing Issues). Selecting this option, allows you to submit requests for Incorrect Billed Customer, PO Updates to Invoices, and Credit Memo or Manual Bill Request. These updates are sure to assist in providing an overall Better, Smarter and Faster experience.