Have you ever needed to contact the person who entered an order via ADC Product Search but had trouble interpreting their user id? Now, it is required that the distributor enter their name and email with each ADC order. To make it easy for the distributor, ADC will remember the user’s last entry and auto populate it for them. This information will then be visible in Agile Order Management on the Audit Log tab.
Voice of the customer indicated that distributors have been wishing for a way to make it easier to reorder their favorite products in ADC Product Search. Well they now have the ability to do this! There is a new User Preference that allows them to keep items in their cart after ordering. This allows them to build a list…
In mid-May, we will be launching our new Contractor Select and LightQuick programs. In support of these programs, we will be launching a new Product Search in Agile and Acuity Distributor Center. The updated “look” and capabilities will include browsing by category, additional filtering options, and clear identification of Contractor Select, LightQuick Stock, LightQuick Made-to-Order,…
The default date range for displaying order status in ADC has been increased from 90 days to 180 days. This change was made to improve the customer experience by minimizing the number of clicks required to find older orders. Now, if the order was entered in the last 6 months, it can easily be found…
The NEW My Catalog on Acuity Distributor Center (ADC) has officially launched! My Catalog is an electronic catalog of products built specifically for the distributor based on an Agency standing quote. Distributors will now have a better user experience when they build their customer catalog, which includes better product categorization and more product images. Additional features include:
Distributors are often confused about how to place orders for Design Select Regional products that are produced at the Regional Manufacturing Centers (RMC). According to Acuity policy, any orders for products that are to be produced at the RMC must be entered by the agent in Agile Order Management and cannot be placed by Distributors…
The Acuity Brands Life Safety Catalog is a comprehensive look at the industry’s largest portfolio of emergency lighting solutions. Printed copies are now available for ordering!