| | |

Introducing Request for Warranty Deviation (RFWD)

ByChristi

Please welcome our newest addition to agile…..Request for Warranty Deviation (RFWD)!

Starting today all requests for warranty deviations can be entered and managed through the new RFWD application. This new application will allow you to request changes to a product’s warranty straight from the quote line and send it to the Product Value Stream for review.

To get the scoop on this new application please take a moment to watch this quick video. (Don’t see the video? Click here to launch video in a new window.)

Similar Posts

Update to Order Management

ByLisa

Today we have deployed two enhancements in order management to help with processing efficiencies. We have moved the “call before” prompt up to enable agents to enter in call before information before placing order in agile OM. This should reduce line activation time for vendor material and eliminate manual intervention from Acuity Customer Resolution. We…

Presenting Non-ABL Enhancements for OM!

ByChristi

We’ve listened to your feedback on how you would like for the Alt Ship To, Ship To, and Sold To addresses to work for your Non-ABL orders.  With the latest release, we’ve addressed your wishes!  We’ve also tackled an improvement to the multiple line edit feature that we think you’ll appreciate.  Here is a breakdown of the latest enhancements:

  • An “Alternate Ship To” address is now available for Non-ABL hold orders and orders
  • Electrical and general contractor addresses associated to the order are pre-populated in the “Ship To” dropdown
  • The “Sold To” address and electrical and general contractor addresses available in the Alt Ship To dropdown
  • “Copy down” is now available for the Multi-Edit tool for Non-ABL orders

Holophane agile Quotes New Features, Fixes and Enhancements

ByDavid Olejnik

A new version of agile Quotes (1.4.13.0) has been deployed to Production! Highlights of this release include: Integration of Standard Instructions into agile Quotes Ability to re-pull updated, Approved RFD information Cell Highlighting for 0/empty Quantities and Unit $ Several bug fixes dealing with lines and missing data WHAT’S NEW? END USER & SPECIFIER:  The…

New in Envision: Wall Bracket and Lowering Device Assembly Types!

ByChristi

New assembly types including wall brackets and lowering devices, have been added to the Configure Assembly tab in Envision. Click on the play button to see a demonstration of how to configure the assemblies. FIXTURE/WALL BRACKET ASSEMBLY VIDEO (Don’t see the video? Click here to launch video in a new window.) Unable to display content. Adobe…

Leave a Reply