General Information

General Information | System Support

agile Application Support for Windows 10
ByLisa July 27, 2015February 21, 2023

As you may have heard, Microsoft is releasing their new operating software, Windows 10 on July 29, 2015. Corporately, we have been testing agile applications with pre-release versions of Windows 10, as well as some agencies have been beta users for Microsoft.

We are pleased to report that we have not experienced any problems or had any agency feedback of issues using Windows 10 with agile. We plan to continue our testing when the final release is made available on July 29^th.

Read More agile Application Support for Windows 10
General Information | System Support

Outlook 2013 Updates
ByLisa June 1, 2015February 21, 2023

Microsoft is deploying two new features to Outlook in June 2015.

Lync is changing to Skype for Business and Clutter will be added to your email.

Clutter is actually a process that uses machine learning to move lower priority messages out of your inbox to a new CLUTTER folder. The goal is to remove distractions and allow you to focus on important emails.

Read More Outlook 2013 Updates
General Information | System Support

ABL systems upgrade
By April 9, 2015February 21, 2023

As we announced last week, agile will have an extended outage this weekend as we upgrade our systems.

agile applications will be down Saturday April 11 and Sunday April 12, 2015.

All agile applications will be available Monday morning, April 13, 2015.

Read More ABL systems upgrade
General Information | System Support

IST Infrastructure Upgrade
By April 2, 2015February 21, 2023

In the spirit of continuous improvement, we are making some internal upgrades to the systems that support agile. In order to do this we will have an extended agile outage to include Saturday April 11, 2015. During that weekend, all agile applications will be unavailable.

All agile applications will be available Monday morning, April 13, 2015.

Read More IST Infrastructure Upgrade
General Information | System Support

Virus Alert
ByLisa March 31, 2015February 21, 2023

In the past two days we have had several agents reporting they have received emails that look like they are from a credible sender but it is a virus. The subject can vary from “Electronic”, “Quote” or “Document” but the attachment is Invoice32.zip. If you get this email, DO NOT open it and permanently delete…

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General Information | System Support

Agency Support Update
ByLisa March 27, 2015February 21, 2023

As the year begins, we wanted to make you aware of some projects and improvements for your agency. ABL Secure Tunnel Over the last year, as we have moved product information to AcuityBrands.com and deployed Zendesk, our web-based support system, we have reduced the need for a secure tunnel between ABL and your agency. With…

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General Information | Orders | Projects

Vertical Construction Category Enhancements
Byagile Administrator February 2, 2015February 21, 2023

Vertical construction categories in agile will be improved on February 2, 2015. Categories have been changed to be more intuitive for agile users as well as more closely align with the market categories that 3rd party providers like MHC-Dodge use for construction outlook and reporting. agile Order Management Enhancements All Flow orders, including ones generated…

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General Information

Trend Micro
ByLisa April 23, 2014February 21, 2023

Over the past month, many agents reported that they were affected by a variety of viruses or malware that severely impacted their machines. While working through these issues, it was discovered that several of the affected machines did not have anti-virus software installed or it was an outdated version.

Read More Trend Micro
General Information

New agile Menu and Blog
ByChristi March 25, 2014February 21, 2023
As you might have noticed, the agile menu and home page have been given a facelift. There are a number of new features available that we can’t wait to share with you. Some of these include:
- Screen tearaway functionality, allowing you to open applications in separate windows!
- Hiding navigational tabs!
Read More New agile Menu and Blog
General Information

Microsoft End of Support for Windows XP
ByLisa February 19, 2014February 21, 2023

Microsoft will end all support for Windows XP on April 8, 2014 and it is recommended these machines are upgraded to Windows 7 or Windows 8. While they have stated that Office 365 will not block connectivity from fully patched Windows XP computers after April 8, connectivity to the server will be at risk and limit…

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General Information

Enhanced Agency Administration
ByLinda November 4, 2013February 21, 2023
We are pleased to announce an enhanced Agency Administration application that provides better user management and improved visibility. New functionality includes the ability to:
- copy applications and roles when creating a new user!
- inactivate employees in one step
- see all users and roles for a specific application
- assign applications and roles from one screen
Stay tuned for training webcasts to be announced this week and next week.
Read More Enhanced Agency Administration
General Information

Document Upload Changes are Here to Save you Time!
ByLinda February 4, 2013February 21, 2023
A new version of agile Documents is now available in Project Container and throughout agile where documents can be uploaded.
- Struggling with sending large documents to your partners? PROBLEM SOLVED! No need to use FTP sites or YouSendIt.com any longer. You now have the ability to quickly email a link to your customers. They don’t need agile to download the documents!
- You now have the ability to quickly expand all of the application and document categories with one click to easily find the document you are looking for
- We removed the annoying “Do you have any additional documents to upload” message
Read More Document Upload Changes are Here to Save you Time!
General Information

Announcing the elimination of your Agency Database Server!
ByDavid August 1, 2011February 21, 2023

As we wind down the deployment of agile Quotes at the end of August, we are happy to announce that your agency will no longer be required to maintain a local agency database server! For over a decade, this server was used to host an IBM DB2 database (OLA) required by AQS, ACE 6.0 and…

Read More Announcing the elimination of your Agency Database Server!