ADC Product Search Clarification on How to Order Design Select Regional Products (11/7/2024)

Distributors are often confused about how to place orders for Design Select Regional products that are produced at the Regional Manufacturing Centers (RMC). According to Acuity policy, any orders for products that are to be produced at the RMC must be entered by the agent in Agile Order Management and cannot be placed by Distributors via ADC Product Search. This is now being more clearly communicated to distributor when viewing Design Select Regional products in ADC Product Search.

Notes are displayed on the product details page and when adding a product to the cart. Any orders that are placed for Design Select Regional products via ADC Product Search will ship from the primary manufacturing facility and not the RMC.